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Website & Email Hosting

Malware Scanning

Malware, also known as malicious software, is a program/file that is intentionally designed to cause damage to a computer, server, or network.  This can be dangerous to the user as the software can gain access to private information like credit card information and social security numbers. That why at Adroit Technologies we offer protection services to help protect our clients.

Why did this happen?

  • A new malware has been released.
  • A new security exploit has been discovered.
  • A password has been compromised.
  • A plugin was installed which contained a vulnerability.
  • Your website technology is out-dated.

What issues does it cause?

  • Opening new security holes to allow additional malware.
  • Compromising your users, passwords, files and email.
  • Sending out unsolicited email from your website.
  • Creating hidden pages and content.
  • Damages your SEO and online reputation.
  • Can cause blacklisting of your website and email.
Remediation

  • Changing your passwords on your website.
  • Your website will be quarantined.
  • We provide up to 1 hour a year with our Managed Hosting to help clean up any malware infection.
    • After the provided 1 hour a year of malware cleaning we will provide continued remediation at our hourly rate.
  • It may be better to upgrade your website to either a new version or a new platform. For example migrating from Joomla to WordPress.
    • There are additional fees for the upgrade or migration including replacing outdated plugins.
Ongoing Protection

  • Our Managed Hosting includes tools to help combat malware and viruses, however there will always be the potential that a new malware is released and can exploit a possible security vulnerability.
  • Below are a couple additional options to consider to help combat malware.

Adroit Technologies Managed Hosting Policy for infected website is to quarantine the website until remediation is complete. Domain names, email and other services will continue to function as expected.


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Proudly Operating in Kamloops, BC

Stop the finger pointing & jumping from one provider to the other, and instead centralize all your tech-based business applications with Adroit Technologies. Call us today to find out how what makes us different & how we can make a difference for you!

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Katrina