So in business we all must use computers, for some of us this is painful! I am one of these people. I especially have an issue with email. Kris and his team have re done my email for me so that it is dummy proof. I thought I had lost some very important emails as well as pictures. I spoke to Kris here after a meeting he immediately called his team and they waited for my computer to arrive. As soon as i got to his shop the greeted me and took my computer and went to work. I has had other concerns and they looked into these as well. They made the whole process very easy. I like that at anytime I can call Kris and someone returns my call if it is not answered. And I like the fact that his staff understands some of us dislike our computers.